Talk to SencoLab

Need help, have a question, or want to talk about SencoLab and GiveLab? Message us directly on GiveLab for the fastest, most connected way to reach us.

Send us a message

Prefer email? Use the form below and we’ll get back to you as soon as we can.

We aim to respond as quickly as possible. By submitting, you agree to our Privacy Policy.

πŸ’¬

Preferred contact: DM us on GiveLab

Recommended

For product questions, feedback, support, partnerships, or anything related to SencoLab and GiveLab, send a direct message to the official GiveLab profile.

Message @GiveLab β†’

Other ways to reach us

Choose the channel that works best for you.

πŸ“§

Email Support

For account help or questions you prefer to handle by email

support@sencolab.com
πŸ’Ό

Sales & Partnerships

For partnerships, larger sending needs, or business enquiries

sales@sencolab.com
πŸ“–

Documentation

Step-by-step guides, API reference, and tutorials

docs.sencolab.com β†’
πŸ†

GiveLab

Follow the official GiveLab profile and message us directly

givelab.com/@givelab β†’

Quick Account Links

Common questions

Do I need a credit card to sign up? +

No. You can create a free SencoLab account without a credit card and explore the platform before deciding whether you need more sending capacity.

Which sending services does SencoLab support? +

SencoLab supports major sending services including Amazon SES, SendGrid, Mailgun and standard SMTP connections, giving you flexibility over how your email is delivered.

Does SencoLab include consent and unsubscribe tools? +

SencoLab includes tools such as double opt-in, unsubscribe handling, subscriber management and data controls that can support your compliance workflows. Your legal obligations still depend on how and where you collect and use personal data.

Can I use SencoLab for transactional emails? +

SencoLab can support transactional email workflows through API and SMTP-based sending, depending on your configured sending infrastructure.

Can agencies use SencoLab? +

Yes. Agencies can use SencoLab for campaigns, automations, segmentation, reporting and client email workflows without having to upgrade just to unlock core marketing features.

How does the REST API work? +

SencoLab includes API and webhook capabilities for integrating email workflows with other systems. Available endpoints and implementation details are documented in the developer resources.

Do I need GiveLab to use SencoLab? +

No. SencoLab is a standalone email marketing platform. GiveLab users can also connect their audience and participation workflows with SencoLab for a more integrated experience.

Have a question before you start?

Message @GiveLab directly, or create a free SencoLab account and explore the full toolkit from day one.